Account & sign-in
Current availability: The limited no-account web demo is available at Vinci Chat . Account sign-up is available with your email address. New accounts may be asked to verify their email before using Vinci. Vinci Mobile is available in the App Store and Google Play. Platform and the managed API remain under maintenance; their instructions below are retained for when the relevant features are available. This notice does not apply to public model downloads or Vinci Code’s bring-your-own-key setup. See the current products page .
Create an account
The limited no-account web demo is available without signing up. Follow the limits shown in the app. Account sign-up is available at vinci.getsimpledirect.com .
One-time $20 USD welcome credit is available for verified personal accounts, once per email address. New sign-ups receive it after email verification while the program is available. Existing accounts can open Account > Usage & billing in Vinci Chat on the web and choose Save welcome credit if it has not been saved. This credit does not expire. Limited program; may end at any time.
Existing balances and purchased-credit rights are unchanged; see Billing & limits for the account balance policy. Local memories are stored on your device and are separate from account features and conversation sync.
Create an account with your email address. Enter your name, email, and a password (at least 8 characters).
Email verification: email sign-up sends a message to confirm your address. New accounts may be asked to verify their email before using Vinci. Verification does not activate a paid plan. If the email doesn’t arrive in a few minutes, check spam/junk.
New web accounts sync new chats by default; there is no choice at web sign-up. Existing accounts keep their sync setting. See device sync below. Mobile 1.0.10 reads the same account-level sync setting. When it is on, the app uploads that account’s local chats from the phone. Accounts created in Mobile choose On this device or Synced under Where should your chats live?; sync stays off unless Synced is chosen.
Sign in
Use Sign in in the app with your email and password. Two things that trip people up:
- Use your account email. Enter the email address you registered with.
- Forgot your password? Use Forgot password? on the sign-in screen; we’ll email you a link.
Still can’t get in? See Troubleshooting.
Manage your profile
From the app, open Account to:
- Update your email or display name.
- Review your credit balance, usage, and plan (see Billing & limits).
- See, edit, or delete your memories under Memory & skills.
- Set custom instructions that apply to every chat.
- Manage Sync new chats under Data & privacy; Delete synced copies appears there when you have synced copies.
- Issue and revoke API keys if you build with Vinci.
Building with Vinci? The Vinci Platform ↗ is the developer home for your account — API keys and usage in one place. It’s the same account: sign in with the same email and password you use in the app.
Conversation history & device sync
New web accounts sync new chats across devices by default. Existing accounts keep their setting: an account with sync off stays off. Guest chats stay in that browser; signing in does not import them into your account.
Conversation sync is separate from the no-account demo. Saved background jobs and reliable laptop-to-phone continuation are upcoming and still need hosted qualification.
To turn on sync for an existing web account:
- Open Account > Data & privacy.
- Turn on Sync new chats. New chats will sync across devices using the same account.
Earlier local browser chats are kept together in Archived on that device and will not be uploaded by sync. Archiving does not remove server copies from earlier sync use. See Your data & privacy.
When you have synced copies, Delete synced copies appears under Account > Data & privacy, whether sync is on or off. Use it to delete server copies. Your sync setting and chats on this device, including Archived, stay. Turning sync off also deletes synced copies. Cloud deletion cannot be undone; keep anything important on a device you still have first.
Memory is on by default and is separate from conversation sync. With memory on, Vinci may save facts from your chats; manage them in Account > Memory & skills. Browser memories move to your account only when you use the explicit move action.
Delete your account
Want to leave? Contact us from Contact support and we’ll close your account. Retention and deletion depend on the data involved; the published Privacy Policy describes account deletion, saved documents, sync and legal retention requirements.